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Privacy Notice

Privacy Notice


The Mind Works with Craig / Therapy with Craig
 

Version 2.0 - Effective from: 02 October 2026


1. About this Privacy Notice


This Privacy Notice explains how I collect, use, store and protect your personal information when you use The Mind Works with Craig or Therapy with Craig.


This includes when you:
 

  • visit a website or complete a Mind Works Assessment or questionnaire;

  • take part in a Research, Community Insight and Awareness Project;

  • purchase a Comprehensive Personal Insight Assessment;

  • receive personalised assessment results or a report;

  • book a review or appointment;

  • communicate with me; or

  • choose to receive emails from me.


Some Mind Works Assessments and projects ask about areas such as psychological wellbeing, physical health, relationships, significant life experiences, habits and behaviours.

This can include information that data-protection law treats as particularly sensitive.


I take the privacy of this information seriously and aim to collect and use only the information needed for the purpose that has been explained to you.


Where a particular project involves an additional use of your information, you may also be provided with project-specific privacy or participant information before you take part.


2. Who is responsible for your information?

The data controller is:

Craig Fookes

Trading as The Mind Works with Craig / Therapy with Craig

69 Mile End Road

Colchester

CO4 5BU

Email: craig@therapy\withcraig.co.uk


As data controller, I am responsible for deciding how and why your personal information is processed.


For ease of reading, assessments, questionnaires and similar personal insight tools provided by The Mind Works with Craig may be referred to as “Mind Works Assessments”.


3. What information may I collect?


The information collected depends on which parts of The Mind Works you use or which project you choose to participate in.


It may include:

  • your name and email address;

  • your assessment, questionnaire or research-project responses;

  • information about your psychological or emotional wellbeing;

  • information about your physical health and physiological experiences;

  • information about stress, pressure, energy, capacity and everyday life;

  • information about relationships, attachment and felt safety;

  • information about habits and behaviours, which may include eating, alcohol, nicotine or other coping or protective behaviours;

  • information about significant or difficult life experiences where you choose to provide it;

  • information about your current circumstances, including areas such as support or financial pressure;

  • your experiences of healthcare, treatment, support or living with a particular health or psychological condition where relevant to a project;

  • your views, priorities or experiences relating to a topic being researched or explored;

  • assessment scores, calculations, patterns and personalised results generated from your responses;

  • consent choices and the version of the consent or participant information you were shown;

  • technical information associated with a submission, such as submission identifiers, timestamps, browser, device or network information;

  • your purchase and transaction information;

  • appointment and scheduling information;

  • communications you send to me; and

  • your marketing preferences.
     

I do not need every type of information listed above from everyone.


The information collected depends upon the assessment, questionnaire, research/community project or service you choose to use.


4. Health, wellbeing and other sensitive information

Some information collected through Mind Works Assessments and Research, Community Insight and Awareness Projects may constitute special category personal data under UK data-protection law, particularly information concerning your physical or psychological health or wellbeing.


For Mind Works Assessments where this information is needed to provide your personalised assessment or results, I use explicit consent under Article 9(2)(a) UK GDPR as the special-category condition for processing this information.
 

You will therefore be asked to give explicit consent before providing this type of assessment information.


Where a Research, Community Insight and Awareness Project involves special-category information, the relevant condition and any required consent will be established for that particular project and explained to you before you take part.


Your consent choice, the wording or version of the consent or participant information, and associated submission information may be recorded so that I can demonstrate when and how your permission was obtained.


Where processing relies upon your consent, you can withdraw that consent by contacting:

craig@therapywithcraig.co.uk


Withdrawing consent does not affect processing that was lawful before you withdrew it.

If information is necessary to provide an assessment, personalised result or another service you have requested, withdrawing consent may mean that I can no longer provide or maintain that part of the service.


5. Why I use your information and my lawful bases


Providing Mind Works Assessments and personalised results


I use your assessment responses to calculate and provide the Mind Works Assessment and personalised results you have requested.


Mind Works Assessments may range from short assessments exploring a very specific experience to Micro Assessments and wider personal insight assessments.


My Article 6 lawful basis is contract: Article 6(1)(b) UK GDPR, because the processing is necessary to provide the assessment or service you have requested or to take steps at your request before providing a paid service.


Where special-category health or wellbeing information is processed, I additionally rely upon explicit consent under Article 9(2)(a).


Research, Community Insight and Awareness Projects


From time to time, The Mind Works with Craig may invite people to participate in questionnaires, surveys or other projects intended to improve understanding of a particular health, psychological or social experience.


These projects may involve analysing responses collectively to identify:

  • common experiences;

  • patterns or associations within responses;

  • areas of unmet need;

  • experiences of treatment, healthcare or support;

  • questions that may warrant greater attention; or

  • areas that participants believe require greater professional, clinical or research understanding.
     

Where appropriate, findings from these projects may be used to create aggregated reports, educational materials, articles, presentations or public-awareness content.


Aggregated findings may also be used to support awareness or advocacy. This could include communicating findings to researchers, clinicians, healthcare organisations, charities, professional organisations, policymakers or elected representatives.


The purpose of each project and the intended uses of the information will be explained before you participate.


The appropriate Article 6 lawful basis, and where necessary the relevant Article 9 special-category condition, will be determined and documented for each project according to its purpose and design.


Where consent is relied upon, that consent will be specific to the processing that has been explained to you.


Participating in a research or community insight project does not automatically mean that you have agreed:
 

  • to receive marketing;

  • to become a public campaign supporter;

  • to have your identity published;

  • to have your personal story published; or

  • to have your identifiable health information shared with researchers, healthcare organisations, policymakers, elected representatives or other campaign recipients.


Those activities would require an appropriate separate basis and, where applicable, an additional choice or permission from you.


Publishing and communicating aggregated findings


Research, community insight and awareness work will normally use aggregated or de-identified findings rather than information identifying individual participants.


For example, a report or campaign may describe how a proportion of participants reported a particular experience or identify themes occurring across responses.


Information identifying you personally will not be included in published reports, public campaign materials or communications with external organisations or policymakers unless you have separately and explicitly agreed to that use.


Where quotes or individual experiences are published, appropriate permission and safeguards will be established before identifiable material is used.


Comprehensive Personal Insight Assessment and report


If you purchase the Comprehensive Personal Insight Assessment, I process the information required to complete the assessment, generate your personalised results and provide your report.


My Article 6 lawful basis is contract: Article 6(1)(b).

Where special-category information is processed, I additionally rely upon explicit consent under Article 9(2)(a).


Payments and purchase administration
 

I use the information necessary to process your purchase, administer the transaction and deal with matters such as payment queries or refunds.


My lawful basis for providing the purchased service is contract: Article 6(1)(b).


Certain financial and accounting records may also need to be retained to comply with legal obligations. Where applicable, the lawful basis for that processing is legal obligation: Article 6(1)(c).


Sensitive assessment responses and assessment results are kept separate from accounting records and are not deliberately provided to the payment provider.


Booking appointments and one-to-one reviews


I use ordinary contact and scheduling information to arrange appointments and Comprehensive Personal Insight Reviews.


My lawful basis is contract: Article 6(1)(b) where the booking forms part of a service you have requested.


Assessment responses and personalised report information are not automatically transferred into the booking system.


Providing a remote review or consultation


If your appointment takes place through Zoom, ordinary meeting information is used to establish and operate the video call.


Sensitive matters may naturally be discussed during a live consultation.


Mind Works Comprehensive Personal Insight Reviews are not routinely recorded or transcribed and I do not routinely use AI meeting summaries for these sessions.


Service and administrative communications


I may contact you where necessary to provide something you have requested, administer your purchase or appointment, respond to you, or provide important information about the service.


Marketing


Marketing is treated separately from providing an assessment, participating in a research/community project or purchasing a service.


Where I ask for consent to send marketing communications, that choice is optional.

Where health, wellbeing or other special-category information is used to determine which marketing communications are relevant to you, I will obtain the appropriate explicit consent.

You can withdraw marketing consent or unsubscribe at any time.
 

Choosing not to receive marketing does not prevent you from completing an assessment, accessing results, purchasing a service or participating in a Research, Community Insight and
Awareness Project.


6. Research and community projects are different from marketing


Taking part in a Research, Community Insight and Awareness Project does not automatically subscribe you to marketing communications.


Similarly, agreeing that your responses can contribute to aggregated analysis does not mean that your name or contact details can be publicly associated with a campaign.


A project may separately offer opportunities such as:

  • receiving updates about the findings;

  • receiving future project or campaign information;

  • adding your name publicly in support of an initiative;

  • sharing your personal story;

  • participating in further research; or

  • becoming involved in awareness or advocacy activity.


Where these involve an additional use of your information, they will be presented separately so that you can decide whether you wish to participate.


7. Automated processing and personalised results


Mind Works Assessments use calculations, scoring rules and predefined logic to generate personalised results and recommendations.


This may include combining answers from different parts of an assessment to identify patterns relevant to your results.


These processes are used to provide personal insight and educational or wellbeing information.


They are not used to make decisions about matters such as employment, credit, insurance, legal rights or eligibility for essential services.


The current Mind Works assessment process does not use solely automated decision-making that produces legal or similarly significant effects on you.


Research and community projects may also use structured analysis to identify patterns across participant responses.


8. Who processes or receives your information?


I use carefully selected service providers to operate different parts of The Mind Works.


Fillout

Fillout, operated by Restly, Inc., is the principal platform used to provide Mind Works Assessments and may also be used for Research, Community Insight and Awareness Projects.

Fillout may therefore process assessment or questionnaire responses, calculations, consent records, personalised results and related information on my behalf.


This can include health, wellbeing and other sensitive information.


I have entered into a Data Processing Agreement with Fillout governing this processing.

Fillout also uses authorised subprocessors to provide elements of its service, including infrastructure, storage and email-delivery services.


Email delivery

Fillout may use an email-delivery provider, including Postmark, where email functionality is used.


Only information necessary for the relevant communication should be used for this purpose.


Stripe

Stripe is used for payment processing.


Stripe receives information reasonably necessary to process and administer the transaction.

I do not deliberately send Stripe your assessment responses, assessment scores, health or wellbeing information, significant-experience information, psychological profile or personalised assessment report.


Calendly


Calendly may be used to arrange appointments and Comprehensive Personal Insight Reviews.

Calendly receives ordinary scheduling information such as your name, email address, appointment type, date/time and other information genuinely required to arrange the appointment.


Your assessment responses, scores, health information and personalised report are not automatically transferred to Calendly.


Zoom


Zoom may be used to provide remote appointments or Comprehensive Personal Insight Reviews.


Ordinary meeting and participant information may therefore be processed by Zoom.

Your assessment dataset or personalised report is not automatically transferred to Zoom.

However, sensitive information may naturally be discussed during a live consultation.

These consultations are not routinely recorded, transcribed or processed using AI meeting-summary functionality.


Research, awareness and advocacy recipients


Aggregated or de-identified findings from Research, Community Insight and Awareness

Projects may be published or communicated to other people or organisations.


Depending upon the particular project, this may include members of the public, researchers, healthcare professionals or organisations, charities, professional bodies, media organisations, policymakers or elected representatives.


The normal purpose of these communications is to share collective findings, rather than participants' underlying personal information.


Identifiable participant information will not be supplied for these purposes unless an appropriate separate basis and any required permission have been established.


Advertising and analytics providers

I may use advertising or analytics services to understand how people discover and use The Mind Works, subject to applicable privacy and electronic-marketing requirements.


I do not deliberately provide assessment or research responses, assessment scores, health classifications, significant-experience information, psychological profiles or assessment-derived classifications to Meta for advertising audience creation.


Where non-essential cookies or tracking technologies require consent, they should only be used in accordance with the choices presented to you.


9. International transfers


Some of the service providers used by The Mind Works operate or process information outside the UK, including in the United States.


Where personal information is transferred internationally, I take steps to ensure an appropriate legal transfer mechanism and safeguards are in place.


Fillout

The standard Fillout architecture used by The Mind Works stores assessment information in the United States.


The transfer is governed by contractual safeguards contained in the executed Data Processing Agreement with Restly, Inc., including the relevant Standard Contractual Clauses and UK Addendum.


I have completed a data-protection test / transfer risk assessment for this transfer and maintain additional measures including data minimisation, defined retention periods, processor controls and restrictions on unnecessary onward processing.


You can contact craig@therapywithcraig.co.uk if you would like further information about the safeguards used for international transfers.


Other providers


Stripe, Calendly and Zoom may also process ordinary payment, booking or meeting information internationally.


Appropriate transfer arrangements provided through their respective contractual and international-transfer frameworks are used where applicable.


The sensitive Mind Works assessment dataset is not deliberately transferred to Stripe or Calendly and is not automatically transferred into Zoom.


10. How long I keep your information


I do not intend to keep personal assessment or research information indefinitely.


Different information is retained for different periods because it serves different purposes.


Short and Micro Mind Works Assessments

Where the existing short-retention assessment model applies, assessment responses and results are scheduled for deletion on the first day of the second calendar month following completion, unless there is a documented continuing purpose for retaining the information.


Comprehensive Personal Insight Assessment

Comprehensive Assessment responses, personalised online results and Mind Works-held copies of the report or PDF are retained for 12 months after completion, subject to any separate legal requirement or other lawful reason explained in this Privacy Notice.


Research, Community Insight and Awareness Projects

Research and community projects may require a different retention period because information may need to remain available for collective analysis, comparison, reporting or the development of aggregated findings.


The appropriate retention period will therefore be determined for each project according to its purpose, the sensitivity of the information and how long the underlying participant-level information is genuinely required.


Where this differs from the normal Mind Works Assessment retention period, the applicable retention arrangements will be explained in the project-specific privacy or participant information before you take part.


Where identifiable or participant-level information is no longer required, it should be deleted or appropriately anonymised in accordance with the project's documented retention arrangements.


Aggregated findings that no longer identify individual participants may continue to form part of published reports, educational materials, research summaries or awareness work.


Consent records

Consent records may need to be retained for long enough to demonstrate what consent was provided, when it was provided and which version of the consent information applied.

Payment and accounting records


Payment, transaction and accounting information is retained separately for the period required for legitimate commercial, accounting and legal purposes.


Retention of financial records does not justify keeping sensitive assessment responses for the same period.


Marketing records

Marketing preferences may be retained until consent is withdrawn or according to the applicable marketing retention/review arrangements.

A minimal suppression record may sometimes need to be retained so that an unsubscribe request can continue to be respected.


11. Data minimisation and separation

I aim to keep sensitive Mind Works Assessment and research information within the assessment or research environment wherever reasonably possible.

Health, psychological, significant-experience and other sensitive findings should not be unnecessarily copied into payment, booking, advertising or other external systems.

Research/community data used for public awareness or advocacy should normally move from:

participant responses → analysis → aggregated or de-identified findings → publication or awareness activity

rather than transferring identifiable participant health information into campaign or advocacy systems.

If a future project requires a materially different data flow, that processing will be assessed and explained before it begins.


12. Security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.


This includes measures such as limiting the information transferred between services, using contractual arrangements with processors, maintaining retention controls and restricting unnecessary processing of sensitive assessment information.


No online system can guarantee absolute security.


13. Your data-protection rights


Depending upon the circumstances and the lawful basis used, UK data-protection law may give you rights including:

  • the right to be informed about how your information is used;

  • the right to access personal information held about you;

  • the right to ask for inaccurate information to be corrected;

  • the right to ask for information to be erased in certain circumstances;

  • the right to restrict processing in certain circumstances;

  • the right to data portability where applicable;

  • the right to object to certain processing; and

  • rights relating to automated decision-making where applicable.


Some rights depend upon the lawful basis and circumstances of the processing and therefore do not apply in every situation.


To exercise a data-protection right, contact:


craig@therapywithcraig.co.uk


I may need information from you to identify the relevant record and verify your identity before responding.


14. Withdrawing consent


Where I rely upon consent, you can withdraw it at any time.


This includes consent to process special-category information for an assessment or particular project and separate consent for marketing.


Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.


To withdraw consent, use an unsubscribe option where available or contact:

craig@therapywithcraig.co.uk


Where information has already been genuinely anonymised so that it can no longer be linked back to you, it may no longer constitute your personal information and it may not be possible to remove your contribution from aggregated findings.


This distinction will be explained where relevant to a Research, Community Insight and Awareness Project.


15. If you choose not to provide information

You choose whether to complete a Mind Works Assessment or participate in a Research, Community Insight and Awareness Project.


Some assessments require particular responses to calculate and provide personalised results.

If you do not provide information necessary for the assessment, or do not provide the explicit consent required to process special-category assessment information, I may be unable to provide the personalised assessment or report.


Research and community projects are voluntary.


Choosing not to participate does not affect your ability to use other Mind Works services unless a particular service genuinely requires the information concerned.


You do not have to consent to marketing in order to complete an assessment, see your results, purchase a service or participate in a Research, Community Insight and Awareness Project.


16. Complaints

If you have a question or concern about how your information has been handled, please contact me first:


Craig Fookes

The Mind Works with Craig / Therapy with Craig

69 Mile End Road

Colchester

CO4 5BU


Email: craig@therapywithcraig.co.uk


You also have the right to complain to the UK data-protection regulator, the Information
Commissioner's Office (ICO).

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Further information about making a complaint is available from the ICO.


17. Changes to this Privacy Notice

I may update this Privacy Notice where the assessments, research/community projects, technology, service providers, legal requirements or ways in which personal information is used change.


Where a change materially affects how existing personal information is used, I will take reasonable steps to bring the change to the attention of affected individuals before the new processing begins where required.

The current version will show the date it became effective.

Earlier versions will be retained as part of The Mind Works' compliance and audit records.


Version history

Version 1.0 – 1 October 2026

Initial Mind Works Assessment ecosystem Privacy Notice.

Version 2.0 – 02 October 2026
 

Expanded the Mind Works Assessment ecosystem to accommodate short and pre-Micro assessments and Research, Community Insight and Awareness Projects. Added provisions covering collective analysis, aggregated findings, public education and awareness, advocacy and policy engagement, project-specific participant information, purpose-specific retention and separation between research participation, campaign involvement and marketing. Updated general assessment terminology.

Website Terms of Use

Website Terms of Use

The Mind Works with Craig

Last updated: 11 November 2026

1. About This Website

Welcome to The Mind Works with Craig.

This website, www.themindworkswithcraig.co.uk, provides educational information, articles, videos, resources and access to personal insight assessments and related services.

The website is operated by Craig Fookes, trading as The Mind Works with Craig.

By using this website, you agree to these Terms of Use. Please read them alongside our Privacy Policy and any additional terms applying to specific assessments, products or services.

2. Educational Information and Professional Advice

The information on this website is intended to support personal understanding, education and reflection.

The Mind Works approach explores how psychological, physiological, physical, relational and environmental factors may influence our experiences, thoughts, emotions and behaviours.

Although the material draws upon psychological research, clinical experience and established therapeutic approaches, it is provided for general educational purposes.

Website content does not constitute an individual medical diagnosis, psychological assessment or personalised treatment recommendation.

It should not replace advice, diagnosis or treatment from an appropriately qualified healthcare professional.

You should not disregard professional medical advice, discontinue medication or delay seeking appropriate healthcare because of information published on this website.

3. Personal Insight Assessments

This website provides access to The Mind Works Personal Insight Assessment, including free assessment options and the optional paid Comprehensive Personal Insight Assessment.

These assessments are designed to support structured self-reflection and personalised insight. They are not diagnostic instruments and cannot establish the presence or absence of a medical or psychological condition.

Use of the assessments is governed by separate Assessment Terms of Use, which explain the nature, scope, limitations and conditions of the assessment services.

Before completing an assessment, please review the applicable terms and privacy information presented within the assessment journey.

[Read the Assessment Terms of Use – insert existing link]

Where there is any inconsistency between these Website Terms of Use and the Assessment Terms of Use concerning an assessment, the Assessment Terms of Use will take precedence for that assessment.

4. Therapeutic and Coaching Services

This website may provide information about clinical hypnotherapy, coaching, Reset Sessions and other professional services offered by Craig Fookes.

Information describing these services is provided for general guidance and does not establish a therapist-client relationship.

Any individual therapeutic or coaching engagement will be subject to the relevant arrangements, professional boundaries, consent procedures and service-specific terms communicated before commencing work.

Further information about individual services is available at www.therapywithcraig.co.uk.

5. Intellectual Property

Unless otherwise stated, the original written material, assessment frameworks, graphics, videos, educational resources and other original content published on this website belong to The Mind Works with Craig or are used with appropriate permission.

This includes original elements of The Mind Works approach, such as the Process of Change, Parts of Self framework, Tower Block Model and associated educational materials.

You may access and share links to publicly available content for personal, non-commercial purposes.

You must not reproduce substantial portions of our content, distribute proprietary materials, commercially exploit our frameworks or represent our work as your own without prior written permission.

References to external research, publications and third-party materials remain subject to their respective rights and acknowledgements.

6. Acceptable Website Use

You agree to use this website lawfully and responsibly.

You must not attempt to compromise website security, interfere with its operation, obtain unauthorised access to restricted areas or use its content for fraudulent or unlawful purposes.

We may restrict access where necessary to protect the website, its users or our intellectual property.

7. External Websites and Third-Party Services

This website may include links to external websites, embedded media, assessment platforms, booking systems and other third-party services.

These services may operate under their own terms and privacy notices.

We aim to provide useful and appropriate links but cannot guarantee the accuracy, availability, security or content of independent third-party websites.

8. Privacy and Personal Information

We take the privacy and protection of personal information seriously.

Our existing Privacy Policy explains how personal information is collected, used, stored and protected, including information provided when contacting us or participating in our assessment services.

Where an assessment, research project or other service involves additional data-processing arrangements, relevant supplementary privacy information will be provided where appropriate.

The use of cookies and similar technologies on this website is addressed through the applicable privacy and cookie information and website consent controls.

9. Accuracy and Availability

We make reasonable efforts to ensure that website information is accurate, balanced and kept up to date.

However, research, professional guidance and individual circumstances may change. We cannot guarantee that all information will remain complete or current.

We may update, modify or remove website content and temporarily suspend access where reasonably necessary.

10. Responsibility and Liability

The information on this website is provided for general education and personal reflection. Individuals are responsible for considering whether particular information or activities are appropriate to their circumstances and for obtaining relevant professional advice where needed.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights protected under applicable consumer law.

11. Changes to These Terms

We may update these Terms of Use to reflect changes to the website, our services or applicable legal requirements.

The latest version will be published on this page with its date of revision.

Where changes materially affect an existing contractual arrangement, applicable legal requirements and any relevant service-specific terms will be respected.

12. Governing Law

These Terms of Use are governed by the laws of England and Wales, subject to any mandatory legal protections that may apply to individual users.

13. Contact

For questions about these Terms of Use or the website, please contact:

Craig Fookes

The Mind Works with Craig

Email: craig@therapywithcraig.co.uk

Website: www.themindworkswithcraig.co.uk

Free Assessment Terms of Use

Mind Works Assessment Terms of Use

Version 1.0
Last Updated  – 2 October 2026

These Terms of Use apply when you complete a Mind Works Assessment or other questionnaire provided without charge by The Mind Works with Craig.

Please read them before beginning.

1. About The Mind Works with Craig

Mind Works Assessments are provided by:

Craig Fookes
Trading as The Mind Works with Craig / Therapy with Craig
69 Mile End Road
Colchester
CO4 5BU
Email: craig@therapywithcraig.co.uk

For ease of reading, assessments, questionnaires and similar personal insight tools provided by The Mind Works with Craig are referred to throughout these terms as a “Mind Works Assessment” or “Mind Works Assessments”, unless a particular assessment, research project or service is identified separately.

2. Different types of Mind Works Assessment

The Mind Works Assessment framework includes different types of assessments and questionnaires designed for different purposes.

Some are short and explore a very specific experience or question.

Some Micro Assessments are designed primarily to help you recognise a pattern that may be present within your experience.

Other Mind Works Assessments explore a wider range of factors that may be relevant to understanding what you are experiencing.

The Mind Works with Craig may also provide research, community insight or experience-gathering questionnaires designed to improve understanding of a particular health, psychological or social experience.

The purpose and scope of the particular assessment, questionnaire or project will be explained when you begin it.

3. What personal insight assessments are designed to do

Mind Works Assessments designed for personal insight can help you recognise and understand patterns within your current experience.

Depending on the assessment you complete, questions may explore areas such as emotional wellbeing, stress, nervous system pressure, available capacity, relationships, self-concept, physical health and wellbeing, habits, significant experiences and current circumstances.

Some assessments focus on one very specific experience. Others consider several areas together.

These assessments are intended to support personal insight and reflection. They cannot provide a complete explanation of your individual circumstances.

4. Research, Community Insight and Awareness Projects

From time to time, The Mind Works with Craig may invite people to take part in questionnaires, surveys or other projects designed to improve understanding of a particular health, psychological or social experience.

These projects may have purposes beyond providing an individual assessment result.

Responses may be analysed collectively to identify themes, patterns, experiences, areas of unmet need or questions that may warrant greater attention or further research.

Where appropriate, aggregated findings may also be used to support public education, awareness or advocacy relating to the topic being explored.

This may include the creation of reports, articles, educational materials, social or public-awareness campaigns, presentations or communications intended to encourage greater public, professional, clinical, research or policy understanding.

This could include communicating aggregated findings to relevant organisations, researchers, healthcare bodies, charities, professional groups, policymakers or elected representatives.

Participation in a research or community insight project does not mean that the project is a clinical trial, formal academic study or validated clinical research project unless this is expressly stated.

The purpose of each project, how information will be used and any project-specific information relevant to participation will be explained before you take part.

Information identifying you personally will not be included in published findings, reports, campaign materials or public communications unless you have separately and explicitly agreed to that use.

5. What Mind Works Assessments cannot tell you

Mind Works Assessments are tools for personal insight, education, community understanding or research-related exploration according to the purpose of the particular project.

They are not medical, psychiatric or psychological diagnostic assessments unless expressly identified as a separate appropriately governed clinical service.

They should not be interpreted as confirming that you have, or do not have, a particular medical, psychiatric or psychological condition.

Finding an association or pattern within individual or aggregated responses does not by itself establish that one factor caused another.

If you are concerned about your physical or mental health, you should seek advice from an appropriately qualified healthcare professional.

6. Existing mental health or psychological difficulties

If you have an existing mental health or psychological condition, or are currently receiving psychological, psychiatric or other mental health treatment, a Mind Works Assessment should not be used to replace, alter or discontinue that treatment or the advice you have received.

Your results or participation may provide additional material for reflection, but they should not be interpreted as confirming, contradicting or replacing an existing diagnosis, clinical assessment or treatment plan.

If you are unsure whether completing an assessment or questionnaire is appropriate for you at this time, you may wish to discuss this with an appropriate healthcare or mental health professional.

7. Sensitive or potentially distressing questions

Some Mind Works Assessments and research or community insight projects may ask you to reflect on your psychological or emotional wellbeing, relationships, behaviours, physical health, current circumstances and, where relevant, difficult or significant experiences from your past.

Some people may find particular questions, or the process of reflecting on these experiences, uncomfortable, upsetting or distressing.

If you currently experience psychological or mental health difficulties, completing an assessment or questionnaire may also bring thoughts, feelings or experiences to your attention that you find difficult.

Please consider whether this is an appropriate time for you to take part.

You may stop or take a break if you become uncomfortable or distressed. You are not expected to continue simply because you have started.

If taking part raises concerns about your wellbeing, or you feel that you need support, please contact an appropriate healthcare or mental health professional.

8. Not an emergency or crisis service

Mind Works Assessments, questionnaires and research or community insight projects are not emergency or crisis services and your responses are not monitored in real time.

Do not use them to request urgent medical or mental health assistance.

If you believe that you or somebody else is in immediate danger, contact the emergency services.

If you require urgent physical or mental health support, contact an appropriate healthcare or crisis service.

9. How personalised assessment results are produced

Where an assessment provides personalised results, your answers may be processed using predefined scoring, calculation and interpretation rules developed for the Mind Works Assessment framework.

Your results may therefore be personalised according to the combination of answers you provide.

This process may be automated.

These results are intended to provide personal insight, educational and wellbeing information. They are not automated medical diagnoses and are not used to make decisions about your employment, insurance, credit, legal rights, healthcare eligibility or access to another service.

Research or community insight projects may operate differently and may analyse responses collectively rather than, or as well as, generating individual results.

10. Accuracy of information

The usefulness of an individual assessment and the quality of collective findings depend partly upon the information participants provide.

Please answer as accurately as you reasonably can based upon your own experience.

There are no “right” answers unless a particular question clearly requires a factual response.

Personalised assessment results reflect the information you provide at the time you complete the assessment. Your circumstances and experience may change.

Research or community insight findings represent patterns within the people who participated in that particular project. They should not automatically be assumed to represent everyone with the same condition or experience.

11. Health, wellbeing and sensitive information

Some Mind Works Assessments and research or community insight projects involve information about psychological or emotional wellbeing, physical health, relationships, behaviours or significant experiences.

Some of this information may constitute special category personal data, particularly information concerning physical or psychological health or wellbeing.

Where required, you will be asked to provide explicit consent before this information is processed.

Consent to take part in a particular assessment or research/community project is separate from accepting these Terms of Use and separate from any optional consent to receive marketing communications.

Where a project uses information for collective analysis, research, awareness or advocacy, this will be explained before you take part together with any additional consent or privacy information required for that project.

For more information about how your information is collected, used, stored and deleted, please read the Mind Works Privacy Notice and any additional privacy or participant information provided for the particular project.

12. Privacy and data retention

The Mind Works Privacy Notice explains what personal information is collected, why it is processed, who may process it on behalf of The Mind Works with Craig, how long information is retained and your data-protection rights.

Different types of assessment or research/community projects may require different retention periods.

The applicable retention arrangements will be explained in the Privacy Notice or project-specific information where they differ from the general Mind Works Assessment arrangements.

You do not have to agree to receive marketing communications in order to complete an assessment, participate in a research/community project or access results where results are provided.

13. Age

Mind Works Assessments and research/community projects are intended for people aged 18 or over, unless a particular project expressly states otherwise and has appropriate safeguards in place.

14. Intellectual property and personal use

Mind Works Assessments, assessment questions, scoring architecture, written interpretations, frameworks, reports and associated materials are protected by applicable intellectual-property rights.

Where you receive individual results, they are provided for your personal use.

You may save, print or share your own results for personal purposes, including sharing them with a healthcare professional or therapist.

Published aggregated research or community findings may be shared in accordance with any conditions stated when they are published.

You may not reproduce, sell, commercially distribute or systematically copy Mind Works assessment questions, scoring systems, report architecture or other protected materials without permission.

15. Availability and technical issues

Reasonable steps are taken to keep Mind Works Assessments and questionnaires available and operating correctly.

However, uninterrupted access cannot be guaranteed. Technical problems, maintenance, internet connectivity or third-party services may occasionally affect access.

If a technical problem prevents you from completing an assessment or receiving results that should have been provided, please contact:

craig@therapywithcraig.co.uk

16. Responsibility and your rights

Nothing in these terms excludes or restricts liability where doing so would be unlawful.

Nothing in these terms affects any rights you have under applicable UK consumer or data-protection law.

Mind Works Assessments provide information for personal insight, education, research or community understanding according to the purpose of the particular project.

You remain responsible for decisions you make following an assessment and for seeking appropriate professional advice where necessary.

17. Changes to these terms

These terms may be updated where assessments, research/community projects, technology, services or applicable legal requirements change.

The current version will show the date it was last updated.

Where a change materially affects how existing personal information is used, the applicable data-protection requirements will also be followed.

18. Contact

If you have questions about these terms, please contact:

Craig Fookes
The Mind Works with Craig / Therapy with Craig
69 Mile End Road
Colchester
CO4 5BU

Email: craig@therapywithcraig.co.uk

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